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In the fast-evolving world of IT services and outsourcing, operations managers continually face the complex task of balancing efficiency with innovation. As organizations grow and markets fluctuate, the ability to streamline operations while maintaining high-quality service delivery becomes essential. Effective management requires not just keen oversight but also the right tools to adapt and thrive in an industry marked by rapid technological changes and competitive pressures.

Oraroo is designed from the very beginning to meet these demands, providing robust features that address key operational challenges such as: assigning the right people on the right projects, cost and profitability management, as well as performance and skills development. 

From improving human resource effectiveness to enhancing project profitability, Oraroo equips operations managers with the capabilities needed to optimize their delivery capacity and encourage people in the organization to work together as one large team.

In our ongoing journey to professional excellence, constructive feedback is an essential tool. This article explores the art of providing valuable feedback to managers, looking at how to effectively communicate appreciation and suggestions for improvement, and demonstrating respect and commitment to mutual improvement. Through concrete examples and practical techniques, the dialogue with the manager will be able to be transformed into a development opportunity, emphasizing the importance of positive feedback and open communication in a healthy and productive professional environment.

In a world of results and competition, recognizing the value of our teammates is essential to increasing collective performance. Positive feedback not only encourages our colleagues, but also strengthens working relationships and creates a satisfying and motivating work environment. 

Whether you're a team leader or a colleague looking to boost team morale, these examples of positive feedback will help you inspire and motivate your colleagues. From generously appreciating a job well done to recognizing a colleague's skills and contributions, these examples will give you insight into ways you can deliver positive feedback. So, consider these examples and make positive feedback a daily habit, instead of critical remarks, which have a tendency to surface easier.

There are 249 working days in 2024. The average working days per month is 20.75. Out of 15 widely recognized legal holidays, only 2 are non-working days.

The number of working days in a year is useful for purposes of planning activities within the company. In service companies, this number is important for the most accurate estimates or calculations of revenues and costs.

What is Oraroo?

Oraroo improves the operational performance of professional service, outsourcing and it companies. Oraroo is an integrated system that centralizes Human Resource Flows and Project Management in such companies, being the complete solution for managing the work and relationship with employees in the context of remote work.

The data obtained through the use of People Analytics are essential for the Management of a Company in the decision-making processes and the design of strategic plans that are developed both at micro, point-of-work teams, and macro, at the level of the entire Business.

According to Gallup, Employee Engagement represents the involvement and enthusiasm of employees in their work and workplace.

Indicators that show the degree of Engagement of an employee are important for the Management because they represents key elements that can provide information about Employees Performance in work on the one hand, and on the other hand provide information about the connection and affiliation between Employees and the Company for which they work.

In addition to tracking and "measuring" performance, a Performance Review also focuses on setting goals, providing feedback, identifying weaknesses vs. strengths, and developing employee skills.

In addition to tracking and "measuring" performance, a performance review also focuses on setting goals, providing feedback, identifying weaknesses vs. strengths, and developing employee skills. Currently, there is a need for more frequent and reduced dimensions evaluations where the manager's focus is on providing immediate and continuous feedback to the employee (Read more).

Oraroo facilitates the entire Performance Appraisal process both from the perspective of formal review and punctually throughout the period for which the appraisal is carried out.

HR departments have always faced the difficulties of managing files and documents in physical form. However, the current digitization trends open up new ways of simplification in this area.

In Oraroo can be generated administrative documents (eg. additional documents, certificates, contracts, etc.), based on a predefined template, for a larger number of employees at the same time – ”bulk” generation of data.

Performance appraisal is a valuable tool for the management of a company. Due to it, a manager can track, maintain and develop the work performance of an employee over a period of time.

By definition, performance appraisal has three basic functions:

1. to provide adequate feedback to each person on his or her performance;
2. to serve as a basis for modifying or changing behavior toward more effective working habits;
3. to provide data to managers with which they may judge future job assignments and compensation.

The COVID-19 pandemic situation has significantly impacted most professional areas globally. As a result, new challenges and concerns have appeared on companies` ``to do list``, challenges that are closely related to the transfer of workplace activities from the real plan of a traditional office to a digital plan of a home one.

Therefore, in addition to the concrete changes related to the way that employees were supposed to fulfill their tasks at work in this new situation, their ability to adapt, their work engagement and social skills are just some of the psychological aspects that were challenged too.

Sunt 251 de zile lucratoare 2022 . Media zilelor lucratoare pe luna este de aproximativ 21 de zile lucratoare. Din 15 sarbatori legale, 9 sunt zile lucratoare libere. Numarul zilelor lucratoare dintr-un an sunt utile in scopuri de planificare a activităților din cadrul companiei. Sunt foarte importante si pentru estimari sau calcule exacte de venituri si costuri. Formula de calcul se bazeaza pe diverse categorii de zile. Acestea sunt zile calendaristice 2022, zile de repaus si zile libere 2022 (zile libere platite, respectiv zilele de sarbatori legale).

There are 248 working days in 2023. The average working days per month is about 21 working days. Out of 15 legal holidays, 12 are non-working days. The number of working days in a year are useful for purposes of planning activities within the company. They are also very important for accurate estimates or calculations of revenues and costs. The calculation formula is based on various categories of days. These are calendar days 2023, rest days and days off 2023 (paid days off, respectively public holidays).

No system will always remain the perfect solution. Over time, the shortcomings of a solution begin to become apparent. When these have become evident, then it is time to seriously consider a new solution. Clarifying your organization's requirements, evaluating alternatives, choosing a solution and making an implementation decision is a process that requires time and involvement. In implementation, how you manage data change and migration matters, as does the implementation team.

To maintain the balance between professional and personal life, as well as to fit into budgets, overtime is an exceptional solution. The usual way of reward is through paid time off. Manually managing these types of recoveries is difficult. Oraroo helps you explicitly and transparently manage the flow of overtime, but also recoveries in an easy way for the employee and the manager. Integration with project timekeeping allows the flow to be triggered directly from project management.

The pandemic has accelerated the widespread adoption of technological developments and changed the concept of work with social impact. The large-scale feasibility of working outside the office has been demonstrated. This pattern remains current and will be maintained even after the health situation is resolved. The recently widely adopted work flexibility refers to the working schedule or the place of work. In addition to productivity, it brings employee satisfaction and loyalty

Establishing where employees work is an operational need as well as a compliance obligation. A collection and centralization process based on spreadsheets and manual control inherently generates data errors as well as constraints in consulting this information. Oraroo structures the process of collecting this data, can take into account the capacity of the workspace (hybrid work models) and automates access to information providing visibility to the entire team.

For employees, the process of processing expense reports is not always known or clear. Finance teams frequently receive statements with filling errors, and approvals and processing require a lot of manual effort. The best solution for both categories of process participants is automation. Even the best spending policy can't prevent bills from being a bit of a hassle. But successfully managing the process with an app can make things a lot less painful.

Look at project billing as another service your service firm provides to clients. This is how you make sure that the invoices related to the projects are as good as the services you provided. Integrated digital workflow automation, project tracking and invoicing solutions support accurate, complete and timely invoicing processes. Sloppy invoices with mistakes hurt a business. Accurate, clear invoices tell customers that the company values professionalism.

The organizational chart of the company graphically presents the roles, responsibilities and working relationships between the organizational structures. Their composition is detailed in the digital version of the state of functions. All structures are visible in such a way that each employee can know how he is part of the teams or the whole organization. And you, as a manager, have the whole picture in one place. Oraroo enables the creation of these structures with flexibility and at the same time in accordance with the legal provisions.

press release

Bucharest, 1.11.2021

With the growth of the business comes the need to unify the way projects are managed in the company: operations, commercial aspects or human resources. Crowe Romania will achieve this goal using a single platform: Oraroo, simplifying and automating time-consuming operational processes. Thus, Crowe has an integrated operational management tool for optimizing profitability, improving customer relations and workforce management.

Knowing the true costs and profitability of each project is key to making optimal decisions and increasing profits. A well-organized record of project expenditures and the integration of indirect costs into projects are required. An integrated approach to projects, with project expenses and internal employee costs, allows profitability to be tracked per project. Invoicing integration allows project expenses to be recorded and rebilled on contracts.

Expense statements are generally considered purely accounting matters. But when the flow of processing statements in the company is difficult, involves paper forms with many unclear rules, or often causes a lot of headache for employees, it becomes an HR topic. If it impacts morale and lowers productivity, it must matter to HR. And if it's creating financial problems for employees, it's definitely a human resources problem.

The employee file contains all the information related to his professional life in your company. In the physical file it is more difficult to find the data you need. Instead, in electronic format you can always do a search and get the result immediately. The information is already in the system, and you have access to it anytime, anywhere, very easily, safely and quickly. The integrated approach means that the file is always updated with new documents generated in the HR flows. Less work for you!

Billing for consultants' work must be simple and transparent. At the same time, it has the greatest impact on the sustainability of the business. Structure in the process and oversight of the process steps is required – creating, verifying, adjusting, approving and sending invoices. Specialized solutions must provide flexibility for an efficient invoice review and approval process that fosters accountability and provides sufficient control and accuracy.

Payroll timekeeping is an activity that involves considerable effort on the part of Human Resources managers, as it is sometimes necessary to consult and verify several sources. We facilitated this journey by creating a functionality in the Oraroo platform that automates this process. The timesheet is filled automatically, based on the work schedule of the employees and leave requests added and approved by the managers in the system. It can be exported in Excel format directly from the platform, depending on the month for which data verification is desired.

Spreadsheets are very easy to use and flexible. But companies tend to push spreadsheets beyond their limits. And these become too difficult to manage. A dedicated online platform brings processes based on best practice, up-to-date with legislative changes and a single version of the 'truth'. It also makes it easier for teams to work collaboratively and reduces data maintenance effort. It's the solution for businesses that are ready to grow and need automation.

Project timekeeping allows the team and project managers to get an overview of work time usage in an intuitive way. Periodic completion of the timesheet allows cost information to be updated and facilitates efficient project delivery management. Correct completion is the basis for invoicing services. The periodic analysis of time attendance can highlight opportunities for efficiency and automation, but also lays the foundations for an estimate of resources in the future.

A hybrid work model combines in varying proportions office and remote work. Companies are experimenting with different combinations of on-site and remote working. Between the full office work model and the full remote work model there are several variants of hybrid models. So far, 5 types of hybrid work models have emerged as dominant variants. Evaluate your own situation and choose one of them

Are you considering the idea of working remotely, but not sure it's the complete solution? During the pandemic, the team worked from home and are you thinking of giving up the office for good? But you seem to have some reservations. However, it sounds like your employees are enjoying their way of working from home.

If you find yourself in these challenges, we have summarized for you the essential elements for choosing your new hybrid work model.

The "product" of professional service providers is a service. Delivering the service relies on people's time and expertise. It is integrated with the bidding, pricing and invoicing part. It is the basis of the definition of the project activities corresponding to the delivery of the services that are part of the contracts associated with the projects. Integrate commercial with delivery. Oraroo responds to these specificities and offers a catalog of services completely adapted to consulting and outsourcing firms.

A system implementation for the management of operations, projects and human resources administration is a good opportunity to set up the processes of Knowledge Management as well as Governance & Data Management. For the commercial, operational and HR areas, they ensure the organization, structure and proper functioning of the business in a controlled, efficient and profitable way. The same processes represent the assurance of obtaining results following the investment in digital work management tools

Assessing the maturity of HR processes facilitates a critical analysis of the actual situation, using the dimensions of the proposed maturity model. Their optimization increases the operational efficiency of the company and adds value to the business. By digitizing HR processes, you can automate core workforce tasks and free up more time for strategy and growth. Digital transformation in HR helps companies become resilient and bring competitive advantage.

Every manager of a consulting team strives to improve and maintain high billable utilization. Each consultant is, at least in part, evaluated and compensated for hours used and billed. Gaining visibility into billable usage or calculation mode based on manual processing is challenging. Oraroo provides the ability to easily calculate, manage and track usage (hours used) and billability (billable hours, billable hours) metrics for you as a manager to make profitable decisions.

Forța de muncă optează să lucreze de acasă ca o alegere și nu de nevoie. Conducerea activității companiilor se realizează mai mult pe baza rezultatelor. Managerii pun preț mai mult pe abilități demonstrabile. Această schimbare duce la orientare către modelele de lucru la distanță si lucrul cu resurse externe. Nevoile de integrare a resurselor externe în operațiuni sunt diferite. Uneori colaboratorii pot fi considerați chiar ca interni. Alteori, colaborările sunt mai reduse, chiar ocazionale

Generarea de documente pe bază de șabloane reprezintă un ajutor de specialitate – atunci când un angajat solicită un document, tu îl ai la îndemână. Asta îți permite să te concentrezi pe ceea ce este cu adevărat important în activitatea ta. Funcționalitatea oferită de platforma Oraroo vine în întâmpinarea nevoii de eficientizare pentru responsabilii de resurse umane. Ușurința și viteza de completare câștigă timp și elimină erori.

In modelele de organizare si operare ce implica mai multe entități juridice, la nivelul companiei mama se concentrează serviciile interne (HR, contabilitate, IT, etc.) comune pentru toate companiile din grup. Pentru a face mai ușoara gestiunea centralizata a fiecărei entități membru si a elimina un efort semnificativ pentru obținerea aceluiași tip de informații pentru fiecare entitate, in Oraroo, toate informațiile de structura organizatorica pot fi gestionate din același cont si Pontajele de salarizare si Fisele Colective de Prezenta vor fi descărcate pentru firma membra selectata

After 1 year since implementation, in the context of the rapid expansion of its team, Advisority is maximizing the benefits of Oraroo's functionalities. It has substantially reduced the effort to collect data for invoicing services and has completely eliminated the manual effort to complete payroll. The management of the company can focus without worries on the growth of the business, having the peace of mind of flexible human resource management processes and compliant with labor legislation.